Privacy Policy

Ocean State Job Lot values your business and cares about your privacy.

This privacy policy ("Privacy Policy") describes how Ocean State Job Lot and its affiliates (collectively referred to herein as "OSJL", "Company","we", "our" or "us") collect, use, and share information about you and applies to your use of any online service location that posts a link to this Privacy Policy (collectively, the "Site"). It also applies to your use of all databases, features, plug-ins, applications, content, downloads and/or other services that (i) we own or control and make available through a Site, and/or (ii) that post or link to this Privacy Policy (collectively, with the Site, the "Service"), regardless of how you access or use it, whether via computer, mobile device or otherwise. It does not apply to our data collection activities offline or otherwise outside of our Service (unless otherwise stated below or at the time of collection).

The Policy discusses information that can be used to directly or indirectly identify an individual ("Personal Data" or "Customer Information"). This information is collected through the use of the Site or participation in our Insider's Program. This information may identify you personally and can include, but is not necessarily limited to, your name, physical address, email address, IP address, phone number, payment information, social media information, and Site browsing activity. Additionally, OSJL may collect information that is more general and not specifically about you, otherwise known as "Non-Personal Customer Information." For example, we may collect and use aggregate sales information or browsing data to determine purchasing trends. Because this Non-Personal Customer Information cannot be linked to or identify any individual customer it is not governed by this policy.

Regarding Privacy.

OSJL takes the privacy of its customers very seriously. As such OSJL believes in protecting the confidentiality of our customers in accordance with their wishes and the applicable state and federal laws associated with collecting Customer Information. Use of the Site and our Insiders Program are our primary means of collecting the information necessary to improve the benefits and services OSJL provides you so that they are more unique and customized to you. While we may use this information for any purpose, we are particularly interested in using it to connect with you through online advertisements and suggestions, email, and mail notifications about products, services, and other opportunities that may be related to your preferences or previous buying experiences with OSJL.

By visiting this Site, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please choose to opt out of collection as noted below or do not visit this Site. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this Site or volunteered by you. Any consent given will be presumed to be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this Site may not be possible.

How is Customer Information identified and collected?

To help better understand and serve the needs of our customers, we collect Customer Information from various sources, including the following:

• Information you provide us when signing up for our loyalty program.
• Information we receive when you use your Insiders card (e.g., your individual shopping trends).
• Information you give us on application forms or when you visit the Site or our stores.
• Information you provide to us over the telephone or through the mail.
• Information we collect through your browser when you visit the Site.
• Information we receive from you when you participate in in-store or online promotions, rewards programs or sweepstakes.
• Information provided to us by other companies.

OSJL may collect, record and analyze information of visitors to its Site. We may record your IP address and use cookies (unless you have opted out of the use of cookies). OSJL may add information collected regarding page viewing activity. Furthermore, OSJL may collect and process any Personal Data that you volunteer to us in our Site's forms, such as when you register for events or sign up for information and newsletters. If you provide OSJL with your social media details, OSJL may retrieve publicly available information about you from social media.

OSJL gathers data about visits to the Site, including numbers of visitors and visits, geo-location/IP address data, length of time spent on the Site, pages clicked on, and originating websites. OSJL uses the collected data to communicate with you, to customize content for you, to help us identify potential customers to whom we may show ads on other websites, and to improve the Site by analyzing how you navigate the Site.

How is Customer Information used?

In order to improve how we provide you with products and services that we believe may meet your needs and interests, OSJL may provide Customer Information to providers or contractors that perform services for us, such as:

• Completing and delivering product orders and similar requests;
• Sending direct mail or emails to you with information about our products, services, and promotions;
• Responding to your inquiries and fulfill requests, including tracking online orders;
• Conducting research, surveys, special events, sweepstakes and contests;
• Providing customer service and alerts, such as recalls;
• Assisting with volunteer opportunities and donation requests;
• Monitoring and analyzing Service activity;
• Serving ads on the Service and Third Party Services;
• Maintaining databases;
• Improving and tailoring our products, services, and advertising; and
• Maintaining the security and integrity of our service and Company.

We do not authorize these service providers to use Personal Data we may provide them for any purpose other than to provide this assistance, although we may permit them to use aggregate or de-identified data for other purposes. Please note that, as described above, parts of the Service may be hosted and/or operated by third party service providers, that may collect information from you themselves, including by using tracking technologies. Additionally, we may disclose non-Personal Customer Information with third parties without restriction or obligation to you, except as prohibited by applicable law.

We may share information with our subsidiaries and affiliates for internal business purposes. We may also disclose or transfer all information collected in the event of a proposed or actual sale (including as part of insolvency or bankruptcy proceedings), financing, merger, or any other change in control or ownership of OSJL or its assets or divisions.

We may transfer and disclose information: (i) in the event we are required to respond to a subpoena or other legal process or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to protect or defend OSJL or enforce other policies applicable to our business and the services we provide; or (iv) to protect the personal safety or rights of an individual. To the maximum extent permitted by applicable law, we may also use IP addresses, mobile device identifiers or any other information we collect to identify users, and may do so in cooperation with copyright owners, internet service providers, wireless service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.

California residents should see Your California Privacy Rights below for additional information on your rights related to sharing with third parties.

Cookies

Like most websites, we use cookies and similar technologies to remember things about you so that we can provide you with a better experience.

• Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting ("first-party cookies") or by other companies ("third-party cookies"). For example, we partner with third-party analytics providers, like Google, that set cookies when you visit our websites. This helps us understand how you are using our services so that we can improve them.
• Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
• Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

How We Use Cookies

We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users' experience, keeping our services secure and generally providing you with a better experience. The cookies we use typically fall into one of the following categories.

How To Opt Out of Cookies

For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.networkadvertising.org and http://www.aboutads.info/choices. European users may opt out of receiving targeted advertising by visiting http://www.youronlinechoices.eu/.

Non-OSJL Sites

Please be aware that while visiting our Site, you may follow links to other websites that are beyond our sphere of influence. OSJL is not responsible for the content or privacy policies of these other websites.

How can I prevent my Customer Information from being disclosed?

You have the right at any time to direct us not to disclose Customer Information about you, to change your preferences, or to change Customer Information that you have provided to us by contacting us at: itsecurity@osjl.com, or by calling us at (401) 295-2672 and following the voice prompts to Customer Service. You may also submit a written request to us at Ocean State Job Lot, Attn: Customer Service, 375 Commerce Park Road, North Kingstown, RI 02852. You may be able to change certain preferences and/or Customer Information through your online account or at a point of sale in-store.

Please note that if you direct us not to disclose such information about you, we may continue to email you with loyalty-program-based promotions utilizing the Customer Information you've provided to us. These promotions include, but may not be limited to, sending you paperless coupons and special savings programs.

How long is Customer Information stored?

OSJL will maintain your Customer Information as long as it is providing services to you or up to and until you inform and/or direct us that you no longer wish to have your Customer Information maintained. When Customer Information is no longer being utilized and/or maintained, OSJL will destroy the information using secure methods.

What measures have been designed to safeguard Customer Information?

Protecting Customer Information is an important priority for OSJL. OSJL engages in actions which are reasonably necessary to prevent unauthorized access to Customer Information. For example, marketing service providers that receive Customer Information are required to preserve the confidentiality of that information under legally binding contracts and their own internal privacy policies. Additionally, OSJL has established internal policies and procedures to ensure all OSJL associates understand the importance of securing Customer Information. Any OSJL associate who violates these policies and procedures are subject to disciplinary action up to and including termination.

Information From Children

We do not knowingly collect Personal Data from children under the age of thirteen (13). If you have reason to believe that an individual under the age of 13 has provided Personal Data to us, please contact us, and we will delete that Personal Data from our databases.

Will the privacy policy change?

OSJL reserves its right to modify this policy from time to time. In doing so, we will adjust the "Last Modified" date to reflect when these changes occurred. The policy posted to the Site is the current policy. We encourage our customers to review this policy on a frequent basis.

Customer's Acceptance of OSJL's Privacy Terms

By signing up for the Insiders Program, using the Insiders Card, interacting with us through the OSJL Site, and/or failing to advise OSJL of your wish to not have your Personal Data collected, you are consenting to the collection and use of your information by OSJL in accordance with this policy.

If you have any questions regarding this policy or wish to change your personal Customer Information preferences, please email us at itsecurity@osjl.com, call us at (401) 295-2672 and follow the voice prompts for Customer Service, or write to us at Ocean State Job Lot, Attn: Customer Service, 375 Commerce Park Rd North Kingstown, RI 02852.

California Residents: Your Privacy Rights

Consumers residing in California are afforded certain additional rights with respect to their Personal Data under the California Consumer Privacy Act or "CCPA" (California Civil Code Section 1798.100 et seq) and the "Shine the Light" Law (California Civil Code section 1798.83).

California Consumer Privacy Act

Collection and Use of Personal Data: In the preceding 12 months, we have collected the following categories of Personal Data: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, Internet or other electronic network activity information, geolocation data, professional or employment-related information, audio, electronic, visual, or similar information, inferences drawn about you, and other categories of Personal Data that relate to, describe or are reasonably capable of being associated with you.

For examples of the precise data points we collect and the sources from which we collect this Personal Data, please see "How is Customer Information Identified and Collected?" above. We collect Personal Data for the business and commercial purposes described in "How is Customer Information Used?" above.

Disclosure of Personal Data: We may share your Personal Data with third parties as described in the "How is Customer Information Used?" section above. In the preceding 12 months, we have disclosed the following categories of Personal Data for business or commercial purposes: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, Internet or other electronic network activity information, geolocation data, audio, electronic, visual, or similar information, professional or employment-related information, inferences drawn about you, and other categories of Personal Data that relate to, describe or are reasonably capable of being associated with you.

Sale of Personal Data: California law requires that we provide transparency about Personal Data we "sell" which for the purposes of the CCPA broadly means scenarios in which we have shared Personal Data with partners in exchange for valuable consideration. In the preceding 12 months, we have NOT "sold" any Personal Data or Customer Information. We have no current plans to engage in the sale of its Customer Information with any third party.

Your Rights

If you are a California resident, you have the right to request (1) more information about the categories and specific pieces of Personal Data we have collected and disclosed for a business purpose in the last 12 months, (2) deletion of your Personal Data, and (3) that we stop disclosing your Personal Data.

You may make these requests by following the instructions contained within the "How Can I Prevent My Customer Information from Being Disclosed?" section of this policy. Once we receive your request, we will verify it by asking you to provide certain information, such as information regarding a recent purchase. We will honor requests received to the extent required by applicable law and within the time provided by law. If you would like to use an authorized agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests on your behalf.

We will not discriminate against you if you exercise your rights under the CCPA.

Shine the Light

California law permits residents of California to request notice of how their Personal Data is shared with third parties for direct marketing purposes. If you are a California resident and would like a copy of this notice, please submit a written request to the contact address in "How Can I Prevent My Customer Information from Being Disclosed?" section above.

CA Civil Code 1789.3 Disclosure

The Site is provided by Ocean State Job Lot, or its affiliates, with an address of 375 Commerce Park Road, North Kingstown, RI 02852. If you have a concern with an order or this Site, you may reach Customer Service at (401) 295-2672 option 6, or write to us at Ocean State Job Lot, Attn: Customer Service, 375 Commerce Park Rd North Kingstown, RI 02852. You may also reach out to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at (800) 952-5210, or the California Department of Consumer Affairs Consumer Information Division at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834.